Laser Resources is an Iowa-based company that delivers printing system technologies and innovative managed services solutions to all types of organizations throughout Iowa. This includes production print, devices that print, copy, scan, and fax, and ongoing maintenance services and supply management. We also provide managed IT services and managed print services.
As an independently-owned company, we are very nimble and customer service oriented, which has earned us national recognition as a top 100 dealer in the country.
If it’s not right the first time, they’ll make it right. There was no issue swapping our original unit out at the same cost. They stand behind their word; if they tell us we’re getting a unit that will work, we will get a unit that will work. We have an elevated expectation of quality because we’re trying to do print-shop level quality and LRI delivers on that expectation.— , IT Director at the National Pork Board
We had questions about companies that might not be around very long, but LRI has been around forever and has a huge client base. Everyone we talked to was huge on their customer service. We call, we get assistance, and we get what we need. Some dealers just sell one manufacturer and that’s it. LRI has a bunch of different options and isn’t afraid to show different solutions and support…— , Director of Technology at West Des Moines Community Schools
For some organizations, customer service is simply lip service. With LRI, it is truly the driving force of the business.— , Executive Director of Operations at Heartland Area Educational Agency District 11
Lots of sales people will come in and try to push a new product. LRI isn’t going to sell us something we don’t need. They do a great job of providing us with something that will help our business, and not just selling a new product.— , Data Center Operations Manager for Casey’s General Stores, Inc.
LRI is very flexible and very responsive. The service is simply outstanding. They have an excellent service team, and they bend over backwards to help us and come up with new ways of doing things. They have no preconceived ideas about what we need; they come in with an open mind and say ‘let’s fix it’.— , Print Shop Manager at Iowa Health System